Legal Notice, Terms of Use, Terms of Trade, Privacy & Cookies Policy
This Legal Page governs the use of this website and the provision of services by Greenpower Solar Panel Solutions Ltd (“the Company”, “we”, “us”, “our”). It combines our Website Terms, Terms of Trade, Privacy Policy, and Cookies Policy. By using this website or engaging our services, you agree to these terms.
1. Company Information
Greenpower Solar Panel Solutions Ltd is a private limited company registered in England and Wales. We provide electrical and solar PV installation services for residential and commercial clients.
All communications regarding services, legal matters, or data requests should be made via our published contact email address.
2. Website Terms of Use
All website content is provided for general information only. While we make reasonable efforts to keep content accurate and up to date, we do not guarantee completeness, accuracy, or suitability for specific purposes.
Use of this website is at your own risk. We reserve the right to modify, withdraw, or update content without notice.
Users must not:
- Attempt unauthorised access to systems or data
- Introduce malicious code or disruptive material
- Copy or reuse content without permission
- Misrepresent their identity when making enquiries
All text, branding, and layout are the intellectual property of the Company unless otherwise stated.
3. Service Scope
We provide solar PV system design, supply, installation, electrical integration, battery storage installation, and related support services.
All services are subject to site suitability, technical assessment, and formal quotation. Website descriptions do not constitute binding offers. Final scope is defined in written quotations and acceptance documents.
4. Quotations and Acceptance
Quotations are based on information provided at the time of enquiry and remain valid for a stated period. Quotes may change if site conditions, equipment specifications, regulations, or material costs change.
A contract is formed only when a quotation is accepted and confirmed in writing by the Company. We reserve the right to refuse work at our discretion.
5. Client Obligations
Clients agree to:
- Provide accurate property and usage information
- Ensure safe and adequate site access
- Disclose known structural or electrical issues
- Obtain third-party permissions where required (landlord, planning, freeholder)
- Avoid interference with installed systems
Delays or extra costs caused by inaccurate or incomplete information may be chargeable.
6. Installation & Electrical Works
All installations are carried out to applicable electrical and safety standards in force at the time of installation. Timelines are estimates and may vary due to weather, supply chain, or regulatory approvals.
Grid connection and approvals from network operators or regulators are outside our direct control and may affect commissioning schedules.
7. Equipment & Warranties
Equipment warranties are primarily provided by manufacturers. We will pass through warranty documentation where applicable. Performance figures are estimates based on modelling and are not guaranteed outputs.
Warranty may be void where systems are altered, misused, or modified by unauthorised parties.
8. Payment Terms
Payment terms are stated in the quotation or contract. We may require deposits or staged payments.
Late payments may result in:
- Work suspension
- Withholding of certification or documentation
- Interest and recovery costs where permitted by law
Ownership of supplied equipment may remain with the Company until paid in full where contractually stated.
9. Cancellations and Variations
Cancellations must be made in writing. Costs already incurred for equipment, surveys, or scheduling may be charged. Special-order materials are typically non-refundable.
Client-requested variations after acceptance may lead to revised pricing and timelines.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential losses, including loss of profit, revenue, or business interruption.
Total liability relating to any project is limited to the contract value of the relevant works. Nothing excludes liability for death or personal injury caused by negligence or other non-excludable legal rights.
11. Privacy Policy
We collect and process personal and business data necessary to:
- Respond to enquiries
- Prepare quotations
- Deliver services
- Manage accounts and records
- Meet legal obligations
Data may include names, addresses, emails, phone numbers, property details, and energy usage information.
We process data on lawful bases including contract performance and legitimate business interests. We do not sell personal data.
Data is stored securely and retained only as long as reasonably necessary or legally required.
You may request access, correction, or deletion of your personal data, subject to statutory record-keeping obligations.
12. Data Sharing
We may share necessary data with:
- Installation partners and subcontractors
- Equipment suppliers
- Network operators and certification bodies
- Professional advisers and regulators
All such sharing is limited to what is necessary for service delivery or compliance.
13. Cookies Policy
Our website may use essential and analytics cookies to support functionality and performance measurement. Cookies help us understand usage patterns and improve site operation.
Cookies do not intentionally collect sensitive personal data. Users may disable cookies through browser settings, though some features may not function fully.
14. External Links
Where this website links to third-party resources, we are not responsible for their content, accuracy, or data practices. Use of third-party sites is at your own risk.
15. Complaints Procedure
Complaints should be submitted in writing with full details of the issue. We will investigate and respond within a reasonable timeframe and aim to resolve matters fairly and professionally.
16. Governing Law
These terms and all service agreements are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction over disputes.